Assam Power Distribution Company Limited (APDCL) is a public sector company that is responsible for distributing electricity to the entire state of Assam. It was formed on December 14, 2009, under the provisions of the Electricity Act, of 2003. The company is headquartered in Guwahati and is responsible for sourcing power from various generating stations and distributing it to its customers.
APDCL is responsible for the distribution of electricity to over 40 lakh consumers across 33 districts of Assam. The company has a vast network of transmission lines, substations, and transformers that ensure an uninterrupted power supply to its customers.
The company is committed to providing reliable and affordable electricity to all its consumers. To achieve this, APDCL has taken several initiatives such as improving its infrastructure, increasing the use of renewable energy sources, and introducing innovative technologies.
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APDCL has a vast network of transmission lines, substations, and transformers that ensures uninterrupted power supply to its customers. The company is continuously investing in upgrading its infrastructure to improve the quality of service it provides to its consumers.
In recent years, APDCL has been focusing on improving its distribution network by replacing old transformers and poles with modern ones. The company has also been laying new transmission lines and installing new substations to cater to the increasing demand for electricity.
APDCL is committed to promoting the use of renewable energy sources in the state. The company has set up several solar power plants across the state, which have a total capacity of 30 MW. The company plans to increase its capacity to 100 MW by the year 2022.
APDCL has also been promoting the use of rooftop solar panels by offering subsidies to customers who install them. The company has launched several awareness campaigns to educate its customers about the benefits of using renewable energy sources.
APDCL has been introducing several innovative technologies to improve the quality of service it provides to its customers. The company has launched a mobile app that allows customers to view their electricity bills, make payments online, and register complaints.
APDCL has also introduced smart meters that enable customers to track their electricity consumption in real-time. This helps customers to monitor their usage and take steps to reduce it, thereby saving money on their electricity bills.
APDCL is committed to providing excellent customer service to all its consumers. The company has set up a 24×7 call center that allows customers to register complaints and seek assistance at any time of the day.
The company has also launched a customer grievance redressal system that ensures complaints are resolved within a stipulated time frame. APDCL has been focusing on improving its response time and has set up dedicated teams to handle emergency situations.
APDCL is playing a vital role in ensuring the uninterrupted supply of electricity to the state of Assam. The company is committed to providing reliable and affordable electricity to all its consumers and has taken several initiatives to achieve this goal.
APDCL has been investing in upgrading its infrastructure, promoting the use of renewable energy sources, introducing innovative technologies, and improving its customer service. The company’s efforts have helped to improve the quality of life of people in the state by providing them with uninterrupted power supply.