HC One is a leading care home provider in the UK that offers Touchstone training to its staff members. The main aim of this training is to provide high-quality care services to residents with different needs. Touchstone is a unique training and development program that provides a structured approach to developing care skills and knowledge. It is aimed at improving the quality of care that is delivered to residents in HC One homes.
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The Touchstone training program covers a wide range of topics, including person-centered care, communication skills, dementia care, infection control, health and safety, medication management, and many more.
One of the key benefits of Touchstone training is that it is available online, which allows staff members to complete the training at their own pace and convenience. The online resources include interactive modules, videos, quizzes, and assessments, which help to reinforce learning and ensure staff members have a good understanding of the material.
HC One also offers face-to-face training sessions, workshops, and coaching sessions to complement the online resources. These sessions provide staff members with an opportunity to practice their skills and receive feedback from qualified trainers.
the Touchstone training program is designed to support the delivery of high-quality care services and enhance the skills and knowledge of staff members working in HC One homes.
The Touchstone training program is divided into different levels, with each level building on the previous one. The levels are designed to meet the specific needs of staff members based on their job roles and responsibilities.
Level 1 Touchstone training is mandatory for all new starters at HC One and covers essential topics such as health and safety, infection control, and safeguarding. Level 2 and Level 3 Touchstone training are aimed at more experienced staff members and cover more complex topics such as dementia care, end-of-life care, and advanced communication skills.
HC One also offers specialist Touchstone training programs for staff members who work in specific areas of care, such as nursing care, palliative care, or mental health care.
One of the unique features of the Touchstone training program is its emphasis on person-centered care. This approach recognizes that every resident is a unique individual with their own set of preferences, needs, and interests. Staff members are trained to understand and respect these differences and to deliver care services that are tailored to each resident’s specific requirements.
HC One also provides ongoing support and development opportunities for staff members through its Career Pathways program. This program enables staff members to progress within their career paths and access more specialized training programs as they gain experience and qualifications.
In summary, the HC One Touchstone training program is a comprehensive and flexible training program designed to support the delivery of high-quality care services in HC One homes. It provides staff members with the skills and knowledge they need to provide person-centered care and to meet the diverse needs of residents.